Information we collect & how we use it
You may choose to provide personal data (such as your name, address, telephone number & email address) on this web site. Here are the ways you may provide the information & the types of information you may submit. We also tell you how we may use the information.
Information or support requests
If you wish to obtain information or support from ThermaCell Limited you may do so by contacting us through various email links or information requests on this site. The specific personal data that you must submit will depend upon the information or support that you are requesting. We will only use your information to contact you & provide the information or support you requested.
We will not send you any marketing materials (such as e.g. messages describing updates, new features or promotional offers) unless you have specifically requested we do so, for example, by registering to receive information about our products & services. You can choose to stop receiving these materials any time. Simply follow the instructions included in the e-mail or send a reply stating your request.
Cookies & log files
We use cookie technology as part of our web site’s statistical reporting. A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer’s browser. It holds basic information a site may need to personalize your experience & to gather web site statistical data, such as which pages are visited, what is downloaded, & the country that our visitors come from.
We also use standard web server log files to help us count visitors & evaluate our site’s technical capacity. We use this information to find out how many people visit us, help us arrange the pages in the most user-friendly way, keep the site browser-friendly & to make our pages more useful to our visitors. We record information on site traffic but not information on individual visitors to our site.
The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, & how to disable existing cookies. Remember, though, without cookies, you may not be able to take full advantage of all of our Web site features.
Information we share
We do not sell, rent, trade or otherwise disclose personal data about our web site visitors.
Transfers outside Europe
The ThermaCell Limited site is hosted in the United Kingdom. Certain elements may be loaded from US-based content delivery networks (CDNs) but no information is shared.
Links to other sites
The security of personal data is important to us. No personally identifiable customer information is stored on the web server, & we maintain appropriate administrative, technical & physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, use, & all other unlawful forms of processing of the personal data in our possession.
You have the right to ask us to give you a statement about the personal data we process about you, to rectify your data, or to delete your information, to withdraw your consent given for processing of personal data, or to remove you from our mailing lists.