We at ThermaCell Limited want you to have the information you need to make your own decisions about your privacy. This privacy policy describes the types of personal data we collect on our sites, how we may use that information, & with whom we may share it. Our privacy policy also describes the measures we take to protect the security of the information.

Information we collect & how we use it

You may choose to provide personal data (such as your name, address, telephone number & email address) on this web site. Here are the ways you may provide the information & the types of information you may submit. We also tell you how we may use the information.

Information or support requests

If you wish to obtain information or support from ThermaCell Limited you may do so by contacting us through various email links or information requests on this site. The specific personal data that you must submit will depend upon the information or support that you are requesting. We will only use your information to contact you & provide the information or support you requested.


We will not send you any marketing materials (such as e.g. messages describing updates, new features or promotional offers) unless you have specifically requested we do so, for example, by registering to receive information about our products & services. You can choose to stop receiving these materials any time. Simply follow the instructions included in the e-mail or send a reply stating your request.

Cookies & log files

We use cookie technology as part of our web site’s statistical reporting. A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer’s browser. It holds basic information a site may need to personalize your experience & to gather web site statistical data, such as which pages are visited, what is downloaded, & the country that our visitors come from.

We also use standard web server log files to help us count visitors & evaluate our site’s technical capacity. We use this information to find out how many people visit us, help us arrange the pages in the most user-friendly way, keep the site browser-friendly & to make our pages more useful to our visitors. We record information on site traffic but not information on individual visitors to our site.

The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, & how to disable existing cookies. Remember, though, without cookies, you may not be able to take full advantage of all of our Web site features.

Information we share

We do not sell, rent, trade or otherwise disclose personal data about our web site visitors.

Transfers outside Europe

The ThermaCell Limited site is hosted in the United Kingdom. Certain elements may be loaded from US-based content delivery networks (CDNs) but no information is shared.

Links to other sites

Please remember that when you use a link to go from the ThermaCell Limited site to another web site, our privacy policy is no longer in effect. Your browsing & interaction on any other web site, including any site that has a link to ThermaCell Limited, is subject to the rules & policies of that site. We encourage you to read the rules & policies of the sites you visit to further understand their procedures for collecting, using & disclosing personal data.


The security of personal data is important to us. No personally identifiable customer information is stored on the web server, & we maintain appropriate administrative, technical & physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, use, & all other unlawful forms of processing of the personal data in our possession.

Updates to this privacy policy

ThermaCell Limited reserves the right to change, modify or amend this policy at any time, but will not reduce the level of privacy protection contained herein. ThermaCell Limited takes privacy matters very seriously & intends to stay at the forefront of privacy policy & data protection matters. We will occasionally update our privacy policy & we will post those updates on this page.

Access rights

You have the right to ask us to give you a statement about the personal data we process about you, to rectify your data, or to delete your information, to withdraw your consent given for processing of personal data, or to remove you from our mailing lists.